Shobha Prabala, SEP Job Coach
Due to the global pandemic that developed in March of this year, the FCSN office was temporarily closed. Initially I thought it was going to be just for two weeks but soon realized it would take much longer.
Our Supported Employment Program (SEP) team quickly transitioned to virtual Zoom meetings and brainstormed ideas on how we could ensure the safety of our SEP/TDS clients while continuing to serve them. (TDS- Tailored Day Services)
We reached out to all our clients via phone to ensure their wellbeing and had one-on-one training sessions with them to explain COVID-19 precautions and safety tips. FCSN provided N95 masks and gloves that were quickly distributed to all clients and job coaches who were working in the community.
By April FCSN management and our team developed a curriculum with three virtual group classes that provided our SEP/TDS clients with much needed interaction and learning. Clients were happy to see each other once again via Zoom and to continue with their workshops.
Since April, we’ve developed various programs for our clients that have kept them engaged and well-informed. We’ve also had some fun virtual activities for Halloween and Thanksgiving to keep our clients uplifted during these tough times.
I feel extremely blessed and privileged to be a part of such a wonderful FCSN team. It humbles me to work with colleagues who are so willing to serve and keep their clients’ best interests in mind.